Sensory Room

Visiting a Stadium can be overwhelming, with large crowds, noises, bright lights and unfamiliar situations contributing to sensory overload.  

To help our patrons who may need a short break, away from the crowds, sounds, lights and loud noises, Optus Stadium has created a sensory room, located near aisle 149. The room provides a quiet and calming environment for those with sensory sensitivities.  

The sensory room is not a children's play area. All patrons with sensory needs under 18 years of age must be accompanied by a parent/guardian or carer/responsible adult.

Operation of the sensory room is at the discretion of the venue hirer and therefore there may be slight variations in how the room operates on event days. 

Optus Stadium's sensory room features:

  • An open area with carpet flooring, bean bags and sensory toys;
  • A bench seat for carers in the open area;
  • 3 individual booths, with carpet flooring and floor to ceiling curtains;
  • 1 child and carer booth with a storage cupboard, and shelving for toys and activities;
  • A TV mounted in the corner of the room, for patrons to continue watching the event without sound;
  • Soft lighting. 

Sensory items included in the room:

  • Bean bags
  • Tactile wall panels
  • Gymnic disco cushions
  • Body socks
  • Noise protection headphones.

 

Frequently asked questions:

Who can access the sensory room? 

The sensory room is available for patrons who may need a short break, away from the Event day crowds, sounds, lights and loud noises.

Please note all patrons with sensory needs under 18 years od age must be accompanied and supervised by a parent/guardian or carer/responsible adult at all times whilst in the space.

Please remember the sensory room is not a children’s play area or a social space for carers.

We may decline entry to the sensory room, or request patrons to leave the sensory room, if we believe that use of the sensory room may adversely affect a patron’s health or safety, or the health or safety of other patrons or our personnel.

Where is the sensory room located?

The room is located near aisle 149 inside Optus Stadium. 

Do I have to book the sensory room?

No, the Sensory Room is available to all patrons on event days.  There is a maximum capacity of 16 people in the space so access will be provided on a first come, first served basis. 

When is the sensory room open on event day? 

The sensory room is open when gates open and closes at the conclusion of the match/event. 

Do I need to pay to access any of the sensory inclusive resources?

No. All resources are free of any charge. Sensory room items are not to be removed from the room. 

Can I bring in food and drink?

Food and drinks are not permitted in the sensory room. The sensory room is an alcohol-free zone.